AutoZone Auto Parts

Message: Very friendly. Easy. Orders and pickups and returns.

Message: I was in a dire situation for a battery and these guys got me sorted out out quickly. I wish all retail operations were this good. The staff was friendly and beyond helpful.

Message: Donnie replaced a corroded battery and he spent nearly an hour on the problem. Replaced couple parts and got us on our way back on the road to Cincinnati. He was very helpful and kind. We appreciated all his time and effort and pleasant attitude. thank you!

Message: On my way to vacation last month, I stopped for gas and found that my car wouldn't start. after getting a jump, I drove here, as it was the closest auto shop. I explained what was going on, and Brett was my savior. he tested my battery, installed a new one, and explained what he was doing. he didn't talk down to me (which as a woman at an auto parts store, that's almost a given) and he was so personable it was like hanging out with an old friend. calmed me right down. thank you Brett - hope all is well!

Message: I had to stop by AutoZone early in the morning after I had to jump my battery. Cory P. helped me out right away by testing my battery and then replacing it with a new one. I was in and out in just a couple minutes and back out on the road. They saved me a lot of time and hassle. Will def. be back for any future car needs!

Message: Some great and incredibly knowledgeable professionals work at the Oak Hill store. There are a whole bunch of motorheads that know their stuff that will take the time to walk people through complex jobs and are always willing to search long and hard for tough-to-find parts. Brian and John are both real standouts, because of them I don't even bother to go to other local parts stores. I once watched Brian go out to an elderly women's car and help her install spark plugs right in the parking lot when she explained to him she did not have the hand strength to remove them herself. Though it only took him 5 minutes as the plugs were easily accessible, she tried to pay him $40 saying that is what a local garage wanted to do the job. He refused the money and told her to put it into her next oil change or maybe some new wipers. So she came back to the store and bought that stuff immediately.. That is the kind of dedication to a company, and just ingrained decency that you don't find anymore. Especially since most retailers treat their employees like easily replaceable widgets! I have witnessed Brian and John's patience in helping to train their younger co-workers to be just as helpful. These two guys have created a hell of a team atmosphere at this store for years. Though I don't know that either is technically considered a manager their leadership by example makes the store the best parts suppliers in our area for damned sure.. I feel guilty in not mentioning a whole slew of them by name.. for they are a really great bunch. But Brian and John always can be counted on to go above and beyond.